New Qualtrics Course Assessments Help Schools Uncover Hidden Needs as Students Adapt to the Changing Education Landscape | New


PROVO, Utah and SEATTLE–(BUSINESS WIRE)–June 9, 2022–

Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, today announced Course evaluationsa solution that helps schools improve teaching, Student engagement and retention by putting real-time feedback into a dashboard that links information to action plans. The only unified solution to manage the entire assessment process – from customizing questions to analyzing results at the institution, department, and faculty level – Qualtrics Course Evaluations reimagines the traditional course assessment process. end of course to meet the needs of today’s students.

As the second school year during the pandemic ends, students reassess the value of higher education with declining overall enrollment 5% since 2019, and institutions take stock of the experiences they offer students. Today’s dynamic learning environment, which includes virtual and hybrid classrooms where teachers receive less direct feedback, demands a flexible and automated way to collect and analyze information from course evaluations .

Qualtrics Course Evaluations simplifies the process with easily customizable assessments that students can respond to via email or a learning management system. Automated distribution saves time for school administrators, as well as automatic reminders to increase response rates. And results are available immediately rather than months after a course ends, meaning it’s possible to gather mid-course feedback and address issues as they arise.

Engage students in remote and hybrid classrooms

Until 2020, William Paterson University of New Jersey was still using pen and paper surveys, with several different sets of questions for each department, further segmented by professor tenure, which made analysis difficult. Qualtrics Course Evaluations provides William Paterson University with an easy-to-use platform to send students invitations and reminders to complete a common assessment, track response rates, explore and analyze results, link results to course plans improving teaching and learning and tracking progress over time. .

“With a hybrid or fully distance learning format, our students sometimes feel distant, like they can’t openly engage. While in the classroom, you can tell if a student is lost just by looking at them,” said Tony Krucinski, coordinator of the Department of Instructional Technology and Research at William Paterson University. “We’re seeing a lot more students providing open-ended responses because they can submit assessments digitally through their cellphones, laptops, or tablets.”

From assessments conducted during the pandemic, William Paterson University found that students wanted more communication from teachers, who were used to students connecting with them in person. As a result, professors quickly adapted to meet students where they were, making themselves available via Zoom and hosting virtual office hours where students could connect informally or ask questions. Krucinski said giving teachers actionable feedback through easy summary reporting helps them make improvements in their teaching. A great classroom experience can make all the difference for students at risk of dropping out.

“Schools are still adjusting to the seismic changes of the pandemic. Their task now is to connect with the lived experiences of students – inside and outside the classroom – that will keep them engaged in learning,” said Omar Garriott, Global Head of Education at Qualtrics. “Students demand it. Waiting weeks or months to gather feedback from courses and instructors is a thing of the past. Qualtrics helps schools understand and act more often on what students are saying as we all move toward a new standard of teaching and learning.

To learn more about the Qualtrics Course Evaluations solution, click here:

About Qualtrics XM for Education

With more than 20 years of experience in education, Qualtrics now serves K-12 and higher education institutions around the world, including 99 of the top 100 business schools and more of the half of America’s Top 50 School Districts, helping them understand and improve the experiences they deliver. Qualtrics solutions are purpose-built to help education leaders understand experiences across departments, take the right steps to attract and retain students and staff, and increase engagement and success. Qualtrics XM for Education uncovers unique insights into student journeys and empowers school leaders to close experience gaps, resulting in increased enrolment, retention, and graduation.

To learn more about XM for Education, please visit

About Qualtrics

Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four fundamental experiences of business: customer, employee, product and brand. More than 16,750 organizations around the world use Qualtrics to listen, understand and act on experiential data (X-data™) – the beliefs, emotions and intentions that tell you why things happen and what happens. have to do about it. The Qualtrics XM Platform™ is an action system that helps companies attract customers who stay longer and buy more, engage employees who create a positive culture, develop breakthrough products people love, and build a brand that excites them. To learn more, please visit

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SOURCE: Qualtrics

Copyright BusinessWire 2022.

PUBLICATION: 06/09/2022 08:30 / DISK: 06/09/2022 08:32

Copyright BusinessWire 2022.


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