Saudi authorities block two online stores for flouting e-commerce law

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Couple shopping online
Image Credit: Getty Images / Mark X

Abu Dhabi: Saudi Arabia’s Commerce Ministry blocked two online stores for breaking e-commerce laws by offering bogus offers to consumers and failing to deliver their products within the time specified by law, local media reported .

The ministry received complaints from consumers about an online store that sells electronic devices, and it continued to implement sales and delay delivery of goods sold to buyers within the specified time frame.

The ministry has blocked the store’s website, in addition to continuing to process pending purchases, while 329 requests are being processed, with total sales of over 700,000 riyals.

It also blocked an unlicensed online store from submitting bogus offers to sell smartphones in installments through its website, tricking buyers into getting full value prepayment and then blocking them as soon as the required amount is transferred. .

As soon as the ministry detected the store’s involvement in deception and deception of consumers and claiming to have obtained a license to engage in the multi-sales activity, its website was blocked, the ministry said.

The Ministry of Commerce confirmed its continued monitoring of electronic store violations to protect consumer rights, create a competitive and fair business environment, impose legal sanctions on stores violating a fine of one million riyals, block offending sites and prevent them from practicing the activity.

He also urged members of the public to buy from trusted stores and report infringing stores through his app, phone or website.

He called on traders to review the e-commerce system and its regulations.


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